| Payment, Pricing & Returns |
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| Do I have to pay sales tax? |
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Sales tax is only collected from orders shipping to the state of Pennsylvania. |
| I have a question on my charges. |
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Click the "Your Account" link at the bottom of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact us at info@citikitty.com for further assistance - we are happy to help. |
| What are my payment choices? |
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CitiKitty accepts Visa, MasterCard, American Express, Discover and PayPal. We also can accept check or money orders via mail.
Check or Money Orders Please Send Your Payment to:
CitiKitty Inc.
P.O. Box 1072
Morrisville, PA 19067
Make payment to 'CitiKitty Inc'. For the total cost of your order please go through the check-out process and select or shipping method for your order total. You may also use the pricing below.
1 CitiKitty Cat Toilet Training Kit with Shipping to the U.S. - $35.45
2 CitiKitty Cat Toilet Training Kits with Shipping to the U.S. - $66.57
1 CitiKitty Cat Toilet Training Kit with Shipping to Canada - $43.49
1 CitiKitty Cat Toilet Training Kit with Shipping Internationally - $59.74 |
| I need a copy of my receipt/invoice. |
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Click the "My Account" link at the top right hand side of our site to print invoices. If you did not create an account during the check-out of your order please e-mail us at info@citikitty.com with your order # and we can have a receipt sent to you. |
| What is the return policy? |
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Returns are accepted for unopened items within 30 days of receipt. Returns and refunds require an RMA # for processing. Please visit our returns pagefor more information on returning an item. |
| When will my credit appear on my account? |
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Credits usually post to your account within 7-10 business days from the time we receive your item(s). |
| When will my credit card be charged? |
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Your credit card will be charged within 24 hours prior to the shipment of your item(s). |
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